Job Available
Student Liaison Officer/Residence Assistant Braamfontein
Braamfontein
Permanent
Description of Duties
Greets students (tenants), visitors, handles incoming calls and performs general administrative duties
Office Support
Maintain the reception area making it always look professional.
Ensure the efficient and effective operation of the reception area.
Answer all incoming calls and direct caller’s inquiries to the relevant person.
Email detailed and accurate messages to staff members.
Act as first point of contact for all customer / tenant enquiries.
Hostess and welcome guests, directing them to appropriate boardroom.
Preparing boardrooms for tenants, clients, and team meetings.
Receive all visitors.
Inform relevant staff of visitors’ arrival.
Offer refreshments to visitors.
Resolve general queries from visitors / tenants (students) of UOP.
Assist scheduled contractors with access to the building.
Keep and maintain a key register for all vacant units within the precinct.
Project a professional image of the company by:
Delivering friendly and efficient service
Ensuring calls are dealt with speedily.
Effectively answer or direct queries or enquiries
Assist the Property Manager with all administrative functions of the building.
Responsible for all other duties as assigned by the Property Administrator and Property Manager
Administration of Student Accommodation
Professionally and effectively, and in accordance with specific policies andprocedures, administer and manage the facilities management services forthe building in respect of:
Processing of internal & external written and telephoniccommunications
Creating work orders for all maintenance issues reported on the maintenance
email and by students at reception or telephonically.
Attendance and taking of minutes of all Property Management Meetings
Monitoring of The Admin mailbox for Units on Park and responding to queries, complaints, reviews, questions, and other related queries about Units on Park.
Ensure there is always adequate sleep over forms, visitor forms and all other relevant documents available at reception.
Assisting all Student related enquiries received or refer it to the relevant Administrator or Manager for attention
Excellent communication and interpersonal skills on all levels
Innovative thinking and ability to follow process.
Dynamic and enthusiastic
Ability to work as part of a team.
The ability to interact professionally with students, visitors, and the Landlord.
Competent time management skills
Be deadline driven.
The ability to deal with constant change and maintain high motivation.
Able to find solutions for day-by-day issues.
Exceptional time & task management is a must.
Naturally engages with co-working members.
Qualifications
Grade 12 (Matric)
Relevant Diploma or Degree in Office Administration will be advantageous
Salary
25000+
Consultant
Juanita Callis