Job Available

Business Unit Manager Bloemfontein
Description of Duties
Reporting on operational performance by drafting reports as well as presenting the information to the client. Manage team and workloads to meet goals and deadlines. Improve existing systems and policies. Resolve complex claims and customer issues. Manage client relationships and expectations. Manage, motivate, and up-skill the team through training, mentoring, and coaching. Interact with managers and senior managers to align and optimise business processes. Produce and analyse weekly/monthly KPIs, dashboards, and analytics to measure and improve performance. Identify improvement areas and implement systems to boost company effectiveness.
Grade 12 (Matric) Certificate. Bachelor's Degree. Computer literacy and Microsoft Office suite at an Intermediate or Advanced level. Experience 3 years Management/Operational experience. 1 - 3 years in the medical aid industry would be advantageous. Experience in workflow processes within a dynamic, high-volume operations environment is essential. Team management experience with teams more than 40 people will be highly advantageous.
Juanita Callis
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