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As the Insurance Underwriter, the successful candidate will be responsible for handling all body corporate insurance issues. Key responsibilities include assessing risks, determining coverage, and ensuring compliance with regulatory standards. The individual will play a pivotal role in managing and optimizing our insurance portfolio for body corporate clients Administer all inbound calls from various employees and prepare all product quotes for all required customers. Maintain knowledge on all complex policies and coverage details and advise on change. Assist customers to complete all applications and forms and all required documents. Monitor all policies and assist to make all required changes Provide required assistance to all customer queries for product coverage and policies. Monitor all renewal processes and prepare reports. Assist to resolve all insurance claims within the required timeframe and corporate compliance requirements. Maintain and update integrated systems for all billing processes. Ensure adherence to all customer service standards. Comply to all performance valuation requirements Processing jobs in Docuware Internal and external customer service To fully utilize all the relevant information systems